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RECRUITING: Ticketing Sales Assistant

Join the Wycombe Wanderers back office team.

23 September 2021

The Chairboys are looking for a Ticketing Sales Assistant to join the back of house team at Adams Park.

Job Title: Ticketing Sales Assistant

Reporting Structure

The job holder will report directly to the Chief Commercial Officer.

Main Purpose Of The Role:

To assist the ticketing executive in the day to day running of all ticketing activities within the club. 

The successful candidate will be responsible for the following specific functions:

  1. Manage all away ticket allocations: Liaising with opponent ticketing teams to ensure timely receipt of away ticket allocations. Timely distribution of the ticket to home fans. Preparing re-print and collections for away matches. Ensuring receipt of monies earned from away allocations.
  2. Answer all fan ticketing enquiries and sales: Manning the phones, become an expert in the ticketing system, training others to make ticketing sales.
  3. Growing the subscription base: Agree with the rest of the ticketing team and CCO the strategy for both on sale dates and the e-marketing approach. Creation of e marketing template, agreement of tone of voice, key messaging and targets.
  4. B2B ticketing relationships: Developing a relationship with the clubs ticketing provider.

Key Essential Skills

Analytical mindset and ability to read and understand data, then use the information to inform the ticketing strategy.

E marketing and copy-writing understanding to ensure a consistent tone of voice, clear communications and drive sales.

Ability to multitask in an extremely busy and sometimes pressurised environment.

Excel intermediate to advance (desirable).

Hours Of Work
37.5 hours per week, Monday to Friday, 09:00 to 17:30, with 1 hour unpaid lunch break each day. In addition you will be expected to work on all match days and at certain events outside of these hours as agreed in advance.

Wycombe Wanderers Football Club is a growing organisation and seeks to develop the job holder’s skills in a way that benefits both the job holder and the company wherever possible.


Applications are being invited by the submission of a current CV (maximum of 2 pages) and Covering Letter (maximum 1 page), to include current remuneration and salary expectations, via e-mail only to clearly stating the position you are applying for.

Closing Date 

8 October 2021 and with interviews to take place w/c 11th October 2021. Should a suitable candidate be found prior the closing date will be brought forward. Due to the amount of applicants expected to be received, only those short-listed will be notified.

Wycombe Wanderers is a committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

This document is a guide only. The employee must undertake any other duties as may be reasonably assigned by the Club from time to time.

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